XHeli
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XHeli Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
XHeli has 2.5 star rating based on 2 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Product, Quick to order part.
Cons: Does not refund when part is not available.Review authors value the most Diversity of Products or Services and Privacy and Data Security. Consumers are not pleased with Customer service and Exchange, Refund and Cancellation Policy. The price level of this organization is low according to consumer reviews.
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
XHeli has 2.5 star rating based on 2 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Product, Quick to order part.
Cons: Does not refund when part is not available.Review authors value the most Diversity of Products or Services and Privacy and Data Security. Consumers are not pleased with Customer service and Exchange, Refund and Cancellation Policy. The price level of this organization is low according to consumer reviews.
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Verified Reviewer
Purchase and money not refunded
- Quick to order part
- Does not refund when part is not available
Preferred solution: Full refund
Carrollton, Texas
XHELI Sent Me A USED Quad Copter
- Product
- Customer support
Preferred solution: Deliver product or service ordered
Santa Clara, California
Customer service and product support
- Product
- Customer support
Preferred solution: Customer support in getting the product to bind or a replacement.
I too have had a problem with the Airfield X-350. When just turned it on, four screws came out of one motor before it ever left the ground.
I had to buy another motor just to get new screws. With the motor attached it would at full power lift about two feet and then settle back down. Now when I turn it on and activate it and then increase the throttle, nothing happens as if I did not touch the throttle, it just spins slowly and then shuts down.
Not very happy. Have not been able to contact Xheli by phone and cannot figure out their help on line.
Safford, Arizona
Purchased e-razor 450 heli. wont fly. called xheli about refund,
Minneapolis, Minnesota
XHeli.com Takes Advantage of Elderly Lady's Diminished Capacity
Albuquerque, New Mexico
Paid for new Transmitter...got used, scratched beat up
Murfreesboro, Tennessee
Do Not Buy From X-Heli!
I agree to not buy from Xheli.com. I purchased two helicopters.
They froze the order and made me call in to confirm it. It took me a total of almost 2 hours on the phone waiting for customer service to answer. After they sent the items I received them however one did not work correctly out of the box. I followed their instructions to receive a CODE TO RETURN, because without that code they won't accept a return.
Guess what! It's been 3 weeks and they have not given me the code!!!
So because the copter was around $20 i am just going to throw it away not and buy one elsewhere. I will never order from them again and I tell everyone to stay away!
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Excellent enlightenment and I appreciate your review. I wish more people would do the same so that retailers that do business under the auspices that there are enough people / customers out there that you can screw everyone out there at least once and stay in business. I've always wondered about a business that prices the product at +1.25% of the market value and not have anything in stock.